Acceptable Using Policy

In order to provide a professional service, we have set up a few guidelines for users of our service. Some of these guidelines may seem strict, but they ensure a safe, functional, and trusted environment for all our customers to publish their information on the Web.

Many of our competitors do not require their customers to comply with these guidelines. If any of our potential customers are unwilling or unable to comply with these guidelines, we respectfully invite them to visit one of our competitors.

You may not publish/host any material that is grossly offensive, including , exploitation of children, blatant expressions of bigotry, hatred, harassment, defamation, or invasion of privacy.

Obscene publications* include but not limited to Child Pornography, Beastality, golden/scat (NZ), abduction/rape/snuff films.

Hacking, cracking, piracy, phreaking, phishing, scamming, warez, pyrotechnics, exploitive software or text that educates or encourages this activity and/or use.

Anything Tor related Eg: Tor hidden servers, exit nodes, relays, directories.

You may not store or index any material that violates or infringes on the copyright, intellectual property rights or trademark rights of any individual or organisation, this includes housing a seed box for torrenting infringing content or any hosting of ROMs or Emulators.

IRC clients are OK. If you attract attention to yourself by spamming or getting DDoS'd your service will be terminated immediately. If we find that your hosting server is being used to direct/control any botnet, malicious content or traffic it will also be terminated immediately.

You are solely and fully responsible for the content of your account. Any and all repercussions will be borne solely by you as the account holder.

Any attempts to undermine or cause harm to a DomainCity server or subscriber of DomainCity is strictly prohibited including, but not limited to:

• Logging into a server or account that you are not authorised to access.
• Accessing data or taking any action to obtain services or information not intended for you or your use without the consent of the owner.
• Tampering, hacking, modifying, or otherwise corrupting or breaching security or authentication measures without proper authorisation.
• Transmitting material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines or engines with the intent or effect of damaging, destroying, disrupting or otherwise impairing a computers functionality or the operation of the DomainCity's systems.
• Monitoring data or traffic on any network or system without the express authorisation of the owner of the system or network.
• Interfering with, intercepting or expropriating any system, data or information which you do not have the right to access.
• Interfering with service to any user, host or network including, without limitation, by means of overloading, "flooding", "mail bombing", or "crashing" any computer system.

You agree that we may quarantine or delete any data stored on the DomainCity network if the data is infected with a virus, or is otherwise corrupted, and has the potential to infect or corrupt the network or other customers data that is stored on the network.

DomainCity prohibits utilising dedicated services or network services for fraudulent activities. Participation in fraudulent activities is in direct violation of state and federal law and DomainCity's AUP.

DomainCity prohibits the storage, distribution, fabrication, or use of malware including virus software, root kits, password crackers, adware, keystroke capture programs and other programs normally used in malicious activity. The use of such programs in the normal ordinary course of business, however, may be requested by Customer and approved by DomainCity on a case by case basis. Example: Security company using the Services to analyse the latest root kit for new security analysis/software.

You may not attempt to probe, scan, penetrate or test the vulnerability of a DomainCity system, subsystem or network or to attempt to breach security or authentication measures, whether by passive or intrusive techniques, without DomainCity's express written consent.

You may not use any DomainCity Service to send Bulk Mail. Bulk Mail means email messages of similar content that are sent to more than two hundred and fifty (250) recipients. Attempts to circumvent this restriction by breaking up bulk email over time, using multiple accounts, or other means will be a violation of this restriction. A mail message sent to other users within your domain names hosted on the DomainCity system is not considered Bulk Mail.

You may not obscure the source of your email in any manner, including by intentionally omitting, forging, or misrepresenting messages headers or return addresses.

The use of dedicated services to send, receive, forward, or post UseNet unsolicited email or posts is a direct violation of DomainCity's AUP. This includes UseNet services located within the DomainCity network or unrelated third party networks.

In no event will DomainCity be liable for any losses or damages arising out of the use of or inability to use DomainCity's services or any content thereon. We take no liability in case of data loss, users should always keep their own backups of important data. We do offer a very cost effective backup service that we encourage all our clients to subscribe to as this adds extra data retention in any event of a node or data loss.

Services are set to renew on the anniversary of the day that order was created. An e-mail requesting payment is sent to you every day that your bill is unpaid. Server disconnects begin once the invoice is 3 days past due. We do not telephone or send postal mail notifying about disconnects.

A billing dispute of any kind does not exempt you from paying current and future bills. Billing disputes resolved in the customer's favour will receive account credit for overpayment.

If any chargebacks occur on your credit card or PayPal account we reserve the right to suspend your service without notice and will terminate your service and recycle your server(s) if contact and payment not made within 3 days.

If you have chosen not to subscribe to one of our managed plans you are responsible for the security of your server. If we receive complaints about spam, malware, or other issues that are damaging to us or our upstream service provider we will investigate the report independently and if found to be valid your VPS will be suspended immediately and you will be notified via email. This must take place to ensure our high reputation is maintained as a service provider.